Ace the 2025 Ontario Registered Pharmacy Technician (RphT) Test – Your Rx for Success!

The document that outlines procedural guidelines for pharmacy operations is the Standard Operating Procedure (SOP). SOPs are essential in the pharmacy setting as they provide a detailed, step-by-step approach to various processes and practices. This ensures consistency and adherence to regulatory standards, promoting quality and safety in the handling of medications and patient care.

SOPs serve as a framework for employees to follow, ensuring that all necessary protocols are observed to minimize errors and maintain compliance with regulations. They may cover aspects such as medication dispensing, record-keeping, sanitation practices, and emergency procedures, making them critical for efficient and effective pharmacy operations.

In contrast, a Policy Manual typically provides broader company policies and comprehensive guidelines that may not delve into the detailed operational procedures as SOPs do. A Product Catalog lists products available from the pharmacy and does not establish operational guidelines. An Employee Handbook generally includes information related to employment policies, rights, and responsibilities, rather than specific procedural instructions relevant to pharmacy operations.